Ayesha Mubarak Al Khater

Customer Service & Patient Registration

Al Ain, Abu Dhabi

Profile summary

Highly customer-focused and detail-oriented professional with 1+ years of experience in patient registration and documentation. Proven ability to deliver exceptional customer service, ensuring efficient and accurate patient intake processes. Strong communication and interpersonal skills contribute to a positive patient experience and seamless workflow. Dedicated to providing high-quality support and contributing to a thriving healthcare environment.

Key skills

Skills
Patient Registration & DocumentationCustomer ServiceCommunication SkillsElectronic Health Record (EHR) Software ProficiencyMedical TerminologyHealthcare Insurance & Billing KnowledgeScheduling & Appointment ManagementData Entry & Management

Professional experience

Customer Service & Patient RegistrationDec 2023 - Dec 2024
Al Bayan Medical Center

• Registered patients and managed their information in the system • Assisted patients with inquiries and guided them through procedures • Provided customer support and communication services

  • Registered patients and managed their information in the system
  • Assisted patients with inquiries and guided them through procedures
  • Provided customer support and communication services